Our Product Management Solution focuses on helping you define targeted sales offerings and validated marketing strategies through the use of leveraged data and analytics while improving current products and services, continually seeding new offerings and training the right people on how to get them into the sales field.

Solution Goals:

• Enable data-driven decision making to aggregate customer needs and determine benefits.
• Research key markets and find out how to target them more effectively.
• Develop effective sales strategies to reflect your unique competitive advantage in served markets.
• Utilize technology to drive your product management process.
• Uncover proven opportunities for product innovation.
• Leverage real world metrics to support the impact of potential product changes.
• Build a globalized product offering portfolio.
• Achieve optimized and cost effective pools of product management resources.

We provide you with a low-risk, high-value approach to create customer driven product and service offerings that are systematically tied to revenue and profitability reporting.

By creating customer-driven solutions, you'll be able to grow profit margins, maximize revenues, increase market share, achieve greater customer loyalty and build an unstoppable unique competitive advantage.

Our Sales Document Management Solution centers on helping you create a standardized, low-cost blend of content, people and tools needed to strategically support your entire sales transaction lifecycle.

Solution Goals:

• Improve performance and costs through standardized sales documents and process improvement.
• Correct sales behaviors and maximize productivity through document automation and centralization.
• Reduce sales requests response and customer turn-around times with less effort.
• Simplify the customer buying experience through providing consistent, high quality documents.
• Minimize business and legal negotiation and/or approval escalations.
• Increase revenue through reduced delivery and revenue recognition times.

The end result is an efficient and scalable solution that drives content management, language consistency and standardization efforts combined with a reduction in mistakes, revision-times and effort.

When you choose our solution you'll create low-challenged documents that provide a conduit for strengthened communications, relationship building and greater customer satisfaction for your sales force and customers.

Our Pre-Sales Management Solution strategically assists companies needing help with managing RFP/RFI response, proposal, technical authoring, diagramming and electronic presentation development lifecycles needed to support the sales force through prospecting and opportunity management.

Solution Goals:

• Standardized documents with balanced marketing, technical and business language.
• Implement knowledge management capabilities and standardized tools to support reuse of material.
• Increase process agility to prioritize pre-sales support requests and responses.
• Align content linkage between sales, product, technical, and delivery teams.
• Enable process training and tools to support pre-sales methodologies.
• Realize reductions in effort and pre-sales request turnaround times.

The goal is to provide an unshakable interlock between your pre-sales, solution and transaction management activities that allows you to produce the results you need to ensure your pre-sales efforts are recognized by your prospects and your opportunities for new business becomes greatly increased.

Our Solution Management capabilities are geared toward helping you manage your everyday sales requirements and transforming them into technical and/or architectural solutions that support profitable delivery while accurately providing cost, effort and duration outputs you need to support end-to-end pricing activities.

Solution Goals:

• Establish profit-driving, standardized solutions.
• Remove unwanted effort and cost from solution development cycles.
• Leverage historical demand and success data to drive sales offering definition and enhancement.
• Increase process agility to prioritize solution support requests and associated responses.
• Instill behavioral change through process improvement, workflow automation and tool centralization.
• Decrease solution request turnaround times and increase work efficiencies.
• Develop trending against win-rate, cost, effort and duration trends to seed product improvement.

The end result is an optimized operating model that ensures comfortable solution building activities between sales, product, technical and delivery teams while obtaining faster solution closure and higher win rates by shifting you're selling focus from non-standard to targeted and standardized solutions.

Our Pricing Management solution is designed to help you effectively manage pricing requests against your company objectives including: sales quotas, product and solution costing, discounting, exceptions and profit.

Solution Goals:

• Remove unwanted effort and cost from pricing cycles.
• Examine internal organization practices to identify price modification drivers and behaviors.
• Define operating and pricing models with price books for parts, services and associated markets.
• Reduce pricing exceptions through pre-defined thresholds, pricing policies and approval processes.
• Implement infrastructure needed to measure historical demand data and generate pricing structures.
• Decrease pricing request turnaround times through greater efficiencies.
• Establish profit-driving pricing capabilities.

Our solution is focused on instilling a culture that's groomed to grow your sales footprint and drive increased profits while shifting your sales force mentality from price, to prospecting for additional revenue opportunities. You'll be able to drive desired behavioral change through process improvement and workflow automation while finding the right tools to drive measurement, management and refinement of your pricing activities.

Our Transaction Management Solution is designed to help you manage your end to end transaction process including opportunity intake, logistics, requirements data management, sales document fulfillment, service level requirements and process training.

Solution Goals:

• Enable a "focused on selling" sales force. Implement a "single front door and exit door" for sales requests and support.
• Create efficient, flexible and scalable sales transaction processes.
• Realize data-centric management capabilities.
• Decrease error rates, processing costs, turn around times and increase customer satisfaction.
• Optimize transaction management resource utilization, headcount and costs.
• Instill electronic document archival and management solutions.
• Utilize transactional data to supplement lead generation.
• Gain clairvoyant views into opportunity pipeline.

The end result is an optimized operating model that's designed to shift administrative duties away from your sales force.

You'll gain the capabilities of an efficient, high-output transactional model combined with the processes and tools you need to achieve fast and accurate sales request turn-around times, minimize sales distractions and arm your sales force with the support they need to spend more time on what they do best...Selling.

Our Post-Sales Management solution is geared toward helping you manage your end to end order processes including account setup, credit activities, order bookings, delivery scheduling, billing, support inquiries and customer issue resolution.

Solution Goals:

• Achieve fast and accurate order fulfillment, delivery provisioning and customer billing.
• Reduce sales order error rates and customer inquiries.
• Decrease order processing costs and turnaround times.
• Realize accurate delivery scheduling and efficient delivery resource utilization.
• Optimize inventory levels through accurate fulfillment data.
• Increase customer satisfaction and foster sales growth through strengthened capabilities.

The end result is an unshakable post-sales solution that allows you to accurately capture and manage account information, efficiently handle exceptions and rapidly handle support requests.

When you combine this with solid order fulfillment and billing processes you'll have a highly efficient and scalable model for success.

Our Service Management solution provides you with an end-to-end service level management methodology and the tools you need to baseline, analyze, measure and report the operational and financial health of your sales organization combined with the capabilities you need to drive ongoing operational improvement.

Solution Goals:

• Gain data proven advantages for baseline transformation planning and service delivery operations.
• Enable a "management by fact" operations culture.
• Attain capabilities to measure and quantify service improvements.
• Realize clairvoyant views into end to end sales support spend.
• Foster data driven performance and financial improvement discussions with business management.
• Validate business strategies, drive operational accountability and measure success.

When you choose our solution you'll gain the power to manage your operational and financial commitments through simplified, integrated and accurate reporting mechanisms designed to strategically drive end-to-end sales efficiencies and minimize internal cost in ways never imagined possible.